Google confirms what we already knew about great managers
Sunday, March 13, 2011 7:01 AM By dwi
In yesterdayâs New York Times, there was a cool article most an comprehensive interior investigate project conducted in 2009 by Google.  A group of statisticians and HR deductive experts embarked on a study titled âProject Oxygenâ â" with the aim of cataloging the qualities of a enthusiastic grouping trainer at the cutting-edge company.  The group analyzed performance reviews, feedback surveys and nominations for top-manager awards. They correlated phrases, words, praise and complaints. They concentrated more than 10,000 observations most their underway managers, and conducted hundreds of interviews.  Late in 2009, the HR grouping analytics aggroup produced what the Times titled the Eight Habits of Highly Effective Google Managers. Hereâs conception of what they foundâ¦Â
For starters, theoretical skillfulness hierarchical dead last on the itemize of desirable direction traits.  Which, Google admits, astonied them. As the article stated: âFor much of its 13-year history, specially the primeval years, Google has condemned a pretty ultimate move to management: Leave grouping alone. Let the engineers do their stuff. If they embellish stuck, theyâll ask their bosses, whose unfathomable theoretical skillfulness propelled them into direction in the prototypal placeâ.  But the investigate showed that theoretical skillfulness hierarchical ordinal on the list.  What employees valued most were even-keeled bosses who prefabricated instance for one-on-one meetings, who helped grouping puzzle through problems by asking questions, not dictating answers, and who took an interest in employeesâ lives and careers. Does this good familiar?  Â
The first threesome behaviors on the itemize module good with readers of this column:Â
Other rules hit to do with getting results, communicating and listening, serving employees with career development, and creating the vision and strategy. Â Click here for a rank itemize of Googleâs 8 direction rules.Â
Thank you, Google!  Youâve additional to and enriched the conventional good most what makes a enthusiastic manager, but youâve finished so with an falsifiable move that Iâll be citing for years.  Iâm specially entertained that my someone Prasad Setty, Googleâs VP of People Analytics & Compensation, led the calculate to design and carry this research.  Prasad is the best at what he does, so you crapper consortium that this investigate was thorough and sound. If Prasad says these are the rules of Google direction success, Iâm buying it!  And frankly, I'm calling them universally applicable - wherever managers advance teams of people.
So there you hit it â" another brick in the surround that we OD/Coaching/LD professionals crapper ingest when conversation with managers most activity development.  Google is a reputable name, and they do their homework.  So if Google says enthusiastic managers continuance their âleadership hatâ more than their âtechnical hatâ, well, thatâs course music to our ears.  I, for one, just picked up another story to tell my activity audiences⦠âlet me tell you most a lowercase consort I same to call Googleâ¦âÂ
Click on the link â" and deal these with your leaders. Â Help us distribute the articulate - we just got more evidence that shows that enthusiastic body lead, while empowering their grouping to do enthusiastic work. Â
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